FAQ
Frequently Asked Questions (FAQ)
Welcome to the Bellare Beauty Help Center!
Find answers to our most common customer questions below. If you don’t see your question here, feel free to contact our support team — we’re always happy to help.
🛍️ Orders & Payments
1. How do I place an order?
Simply browse our online store, add your favorite items to the cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.
2. What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.
3. Can I modify or cancel my order after placing it?
Orders can be canceled or modified within 2 hours of purchase. After that, they are already being processed. Please contact our customer support as soon as possible if you need assistance.
4. I didn’t receive my order confirmation email. What should I do?
Please check your spam or promotions folder. If you still can’t find it, contact us at support@bellarebeauty.com with your name and order number.
🚚 Shipping & Delivery
5. Where do you ship?
We currently offer worldwide shipping to most countries. Shipping options and costs will be displayed at checkout.
6. How long does delivery take?
Orders are typically processed within 1–3 business days and delivered within 4–8 business days, depending on your location.
7. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking link so you can follow your package in real time.
8. What if my package arrives damaged or gets lost?
If your order arrives damaged, please contact us within 48 hours with photos of the item.
If your package seems lost, reach out to us — we’ll contact the carrier and help resolve the issue.
💄 Products & Stock
9. Are your products authentic?
Yes! All Bellare Beauty products are 100% authentic and carefully sourced from trusted suppliers to ensure top quality and safety.
10. How can I know if a product is back in stock?
If a product is out of stock, you can sign up for a restock alert on the product page. We’ll notify you as soon as it becomes available again.
🔄 Returns & Refunds
11. What is your return policy?
Please visit our Return Policy page for full details.
12. How long does it take to get a refund?
Please visit our Refund Policy page for full details.
13. Can I exchange an item?Yes! We offer exchanges for defective or incorrect products. Please contact our support team to start the process.